Privacy Policy

Crystal Potter Design Studio is committed to protecting your privacy as an online visitor to our website, www.crystalpotterdesigns.com. We use the information we collect about you to maximise the services that we provide to you. Crystal Potter Design Studio respects the privacy and confidentiality of your information and adheres to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988.  

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

You may change your details at any time by advising us in writing via email. All information Crystal Potter Design Studio receives from customers is protected by a secure server.

STORAGE & SECURITY OF YOUR INFORMATION

We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or invoices, and we may also collect additional information at other times, including but not limited to when you provide feedback, change your content, or email preferences, or communicate with Crystal Potter Design Studio for customer support or queries.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information, you may let us know either by email or unsubscribing at any time, and your request will be actioned as soon as possible.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

We will use all reasonable means to protect the confidentiality of your Personal Information while in our possession or control. We will not knowingly share any of your Personal Information with any third party other than our service providers, who assist us in providing the information and/or services we are providing to you. To the extent that we share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

SENSITIVE INFORMATION

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained

  • For a secondary purpose that is directly related to the primary purpose

  • With your consent or where required or authorised by law.

COOKIES

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. The use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of a website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google AdWords. These ads may appear on this website or other websites you visit.

DISCLOSURE OF YOUR INFORMATION

We may, from time to time, need to disclose certain information, which may include your Personal Information, to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Crystal Potter Design Studio may use your Personal Data to protect the rights, property, or safety of Crystal Potter Design Studio and its customers or third parties.

Finally, if there is a change of control in our business (whether by merger, sale, or otherwise) or a sale or transfer of its assets, customer information, which may include your Personal Information, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. Finally, we would only disclose your information in good faith and where required by any of the above circumstances.

THIRD PARTIES

Crystal Potter Design Studio does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property, or safety of Crystal Potter Design Studio, its customers or third parties or if required by law.

We may, however, use it in a general sense without any reference to your name or your information to create marketing statistics, identify user demands, and assist us in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

SECURITY OF PERSONAL INFORMATION

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.

LINKS

This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that Crystal Potter Design Studio is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us, and we will respond within 48 hours.

Crystal Potter Design Studio
ABN 35 903 421 020
crystal@crystalpotterdesigns.com